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Tutorials

Getting Started

Get started with GaliChat's AI chatbot for lead generation & customer support. Learn how to use our service effectively.

Last update: 08.04.2024

1 - Signup

You can sigup for GaliChat at www.galichat.com/signup where you will find the following page: signup page

You can use the login with Google button or enter your email and password to create an account.

If you already have an account, you can login at www.galichat.com/signin where you will find the login page.

2 - My chatbots page

my chatbots page

After logging in, you will be redirected to the My Chatbots page where you can create a new chatbot or manage existing ones. Press on the "Create Chatbot" button to create a new chatbot.

The created ones will appear on the page where are the dotted elements.

3 - Create Chatbot page

create chatbot page

In this screen you can give the chatbot one of the options:

  • A. The link of your website and the chatbot will crawl it to get the information OR you can add links manually.
  • B. You can upload multiple files like PDFs, Docs, Txts, etc. and the chatbot will read them.
  • C. You can write the information manually as simple text.

For the next example we will use the Crawl option and use the Google.com domain.

Write the domain name and press the "Crawl" button. You will see a screen like the next one:

create chatbot page

The links that the Chatbot found on the website will appear as a list. You can simply choose which links are relevant for your audience and press the "Create & Train Bot" button.

After you press the button, you will be redirected to the Training Chatbot page where you will see the following screen: training chatbot page

Based on the number of files and links that you added, the training process can take from a few seconds to a few minutes. After the training is finished, you will see the following screen: finished traning page

From this page you can add more Training Data, Change the Visual Customisation or View & Test the Chatbot.

4 - View and Test the Chatbot

view test chatbot page

In this screen you can see how the chatbot will look on your website. You can test it with some questions and it responds.

IMPORTANT! If the chatbot doesn't respond to your questions,don't worry! You can go back to the Training Chatbot Page and add more training data. In case the chatbot doesn't answer the questions correctly, you can add more text with those specific information.

5 - Embed the Chatbot on your website

You can either copy the code from the Embed Code section and paste it in your website's HTML or you can go to the "Embeded on Site" Page and see the full code there.

The Embeded on Site page will look like this:

embed site page

Simply copy the code and then paste it in your website's HTML.

embed site page

After this step the chatbot will be live on your website and you can start using it.

embed site page

6 - Change the Visual Look of the Chatbot

You can change the visual look of the chatbot by going to the Visual Look Page.

You can give a name to the chatbot, change the colors, add an image for Logo/Avatar and set its dark/light mode based on your website's design.

visual look page

7 - Settings Page

For additional settings, you can go to the Settings Page where you can change the Prompt and the GPT Version of the chatbot, set the Leads details or delete it.

settings page

8 - Lead generation

The chatbot can generate leads for you. You can see the leads settings in the Settings Page.

Here you can choose which information you want to collect from the leads like name, email or phone number.

settings page

9 - View Leads

You can view the leads in the Leads Page. You can see the details of the leads and export them. You can also choose a date range to see the leads from that period.

leads page

10 - Messages History

You can see the messages and chat history in the Messages Page. You can see the messages that the chatbot sent and the messages that the users sent.

Based on those messages you can improve the chatbot's training data and add more information.

messages page

IMPORTANT: In order to get always a full conversation we automatically sync the messages from your users every 10 minutes. If you want to get a fresh view of the current active messages press on the Sync Button.

11 - Addons

You can add Extra Chatbots, Messages or Remove the GaliChat brand from the chatbot by going to the Addons Page. If you want to add extra chatbots or messages, you can choose the plan that fits your needs.

addons page